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Table 11. Control panel error messages Message
FAX DOES NOT ANSWER REDIAL PENDING
Cause
You tried to send a fax, but the receiving fax line did not answer. The product attempts to redial after a few minutes.
Solution
Allow the product to retry sending the fax. Call the recipient to ensure that fax machine is on and ready. Check that you are dialing the correct fax number. Check that the redial on no answer option is enabled. Unplug the product telephone cord from the wall, plug in a telephone, and try making a call. Plug the product phone cord into a jack for another phone line. If the error persists, replace the LIU. Unplug the telephone cord from both the product and the wall and replug the cord. Unplug the product telephone cord from the wall, plug in a telephone, and try making a call. Plug the product phone cord into a jack for another phone line. See �Changing the detect dial tone setting� in the online user guide. If the error persists, replace the LIU. If, after replacing the LIU, the error persists, replace the formatter. Allow the product to retry sending the fax. Unplug the product telephone cord from the wall, plug in a telephone, and try making a call. Plug the product phone cord into a jack for another phone line. If the error persists, replace the LIU.
NO DIAL TONE.
The product could not detect a dial tone.
NO FAX DETECTED
The product answered the incoming call but could not determine that the caller was a fax machine.
152 Chapter 6 - Troubleshooting
EN
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